Flood Guidance

In the event of a flood, there are many authorities available to help. Below outlines who should be contacted for the various types of flooding incidents and emergencies that occur. The local authorities rely on information reported to them to inform any investigations and prioritisation of investment.
If it is an emergency and there is danger to life as a result of flooding you should not hesitate to call 999
To report flooding of the highway and blocked drains contact Devon County Council’s Highway Customer Service Centre on 0345 155 1004 or visit www.devon.gov.uk/drainage. Office hours are Monday to Friday 8am – 8pm and Saturdays 9am – 1pm. For emergencies outside of these hours call 01392 383329
For any flooding on major trunk roads (the M5, A30, A38, A35 and A303) contact the Highways Agency on 0300 123 5000 (24 hour service)
To report flooding from sewers and water pipes contact South West Water on
0344 346 2020 (24 hour service)
For enquiries about flood warnings contact the Environment Agency’s Floodline on
0345 988 1188 (24 hour service)
For general enquiries about Main River or flooding from the sea contact the Environment Agency on 03708 506 506
For all other flooding enquiries contact the Devon County Council Flood Risk Management Team on 0345 155 1015 or email floodrisk@devon.gov.uk